Shipping policy

Shipping Policy

Order Processing

Most orders are processed within 2–5 business days. Processing times may vary during launches, holidays, or periods of elevated demand.

Shipping Estimates

Estimated delivery windows:

•     United States: 5–10 business days

•     International: 7–20 business days

Delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, weather events, or seasonal demand. Tracking information is provided once your order has shipped.

Shipping Costs

Shipping is calculated based on your delivery destination and the items in your order, and the exact amount is shown at checkout before payment. Because many products ship directly from our brand partners, the applicable shipping rate may be set by the fulfilling partner.

International orders may be subject to duties, taxes, or customs fees, which are the responsibility of the recipient.

Partner Fulfillment

Some products are fulfilled and shipped directly by trusted brand partners. Orders containing multiple items may arrive in separate shipments.

Order Changes & Cancellations

Because many products are processed or produced shortly after purchase, orders cannot always be modified or canceled once fulfillment has begun. If you need assistance, please contact support@canterandcrest.com as soon as possible after placing your order.

Digital Products

Digital downloads are delivered electronically and are available immediately after purchase. All digital product sales are final.