Shipping policy
Shipping Policy
Order Processing
Most orders are processed within 2–5 business days.
Processing times may vary during launches, holidays, or periods of elevated demand.
Shipping Estimates
Estimated delivery windows:
· United States: 5–10 business days
· International: 7–20 business days
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, weather events, or seasonal demand.
Tracking information will be provided once your order has shipped.
Partner Fulfillment
Some products are fulfilled and shipped directly by trusted brand partners. Orders containing multiple items may arrive in separate shipments.
Order Changes & Cancellations
Because many products are processed or produced shortly after purchase, orders cannot always be modified or canceled once fulfillment has begun.
If you need assistance, please contact support@canterandcrest.com as soon as possible after placing your order.
Digital Products
Digital downloads are delivered electronically and are available immediately after purchase.
All digital product sales are final.